24/7 Account Access

You decide when and where you want to do your banking with 24-hour access to your accounts.

  • Online Banking Online Banking

    Online Banking

    If you’re not already an online banking client, it’s easy to sign up for our free service. To get started, select the enrollment form that’s right for you:

    Not sure if online banking is right for you? View our online banking demo or learn more about online banking here:
    Concerned about online security? Learn more about our free malware protection software IBM® Security Trusteer Rapport™.
    Customer Service
    For assistance, please contact our online banking experts by email at clientservices@awbank.net or by phone at 1.800.772.5479 (Monday-Friday 7 a.m. to 6:30 p.m. PST) Note: when communicating by e-mail please do not include personal or confidential information, as email is not secure.
  • Electronic Statements Electronic Statements

    Electronic Statements

    Access your checking, savings and money market statements anytime online. It's fast and free, and it eliminates receiving printed statements in the mail each month — saving paper, envelopes and time.

    Want more reasons to switch to electronic statement delivery?

    • No need to wait for the U.S. Mail. Access statements immediately following each close date.
    • Receive an e-mail reminder when your statements are ready for viewing.
    • Because you bypass the home mailbox, you prevent possible mail theft, a common starting point for ID theft.
    • Choose to print statements; or save paper by downloading them to your personal computer.
    • View up to 18 months of statements.
    • Utilize the top-notch security of our Online Banking system.
    • Learn more about eStatements.
    If you're already an online banking client, simply log on and enroll in electronic statement delivery. If you're not using online banking, learn more about enrolling. You can review our Terms & Conditions for eStatements here.
  • Online Bill Payment Online Bill Payment

    Online Bill Payment

    Pay your bills quickly and conveniently online, FREE Online Bill Payment features for Personal Accounts include:

    • Initiate fast, easy and secure payments.
    • Handle monthly bills without writing checks.
    • Make one-time payments or set up recurring payments.
    • Review payment history, pending payments and payment status.
    • Set up payment reminders.
    • Transfer funds between your other financial institutions.
    • Send secure payments to individuals.
    • Same-day payments available (fee associated with this type of payment).
    • Receive your bill electronically from hundreds of the most common payees.

    If you're already an online banking client, simply log on and sign up for Online Bill Payments; or learn more about enrolling in Online Banking.

  • TeleService TeleService

    TeleService

    24-Hour Account Information by Telephone: 1.800.772.5479

    Prefer to manage your accounts on the phone? With TeleService, you can access your account information or make a transfer from the privacy of your home, office, or when you're on the go — anytime you like. TeleService is available in English and in Spanish and the menus may be accessed by voice recognition or by using your touch-tone phone.

    Using TeleService, you may complete any of these functions related to your accounts:

    • Account Balance: A quick balance check on any of your AmericanWest accounts, including checking, savings, and money market as well as loans.
    • Report lost or stolen debit card: Prompts you for the information we'll need to protect your account from possible unauthorized use.
    • Check Recent Transactions: A list of all recent transactions posted to your account (for a checking account you may also verify if a specific check cleared by check number).
    • Account Transfer Request: Securely transfer your money from one account to another. For security purposes, this function is limited to accounts with the same account holders/signers.
    • Last Withdrawal or Deposit: Recites the amount of your last withdrawal or deposit for a specific account.
    • Loan Payments: Make a loan payment by authorizing a funds transfer from another of your AmericanWest Bank accounts.
  • Online Banking

    If you’re not already an online banking client, it’s easy to sign up for our free service. To get started, select the enrollment form that’s right for you:

    Not sure if online banking is right for you? View our online banking demo or learn more about online banking here:
    Concerned about online security? Learn more about our free malware protection software IBM® Security Trusteer Rapport™.
    Customer Service
    For assistance, please contact our online banking experts by email at clientservices@awbank.net or by phone at 1.800.772.5479 (Monday-Friday 7 a.m. to 6:30 p.m. PST) Note: when communicating by e-mail please do not include personal or confidential information, as email is not secure.